Frequently Asked Questions

Can I be seen on the day?

If you need to be seen urgently, we will endeavour to offer you a same-day appointment whenever possible.

Is there parking nearby?

Our office is conveniently located close to the tube with multiple parking options also nearby.

How can I pay?

We accept cash, cheques, VISA, Mastercard and debit cards.

Is there a particular time in my cycle when I need to attend for my cervical screening/smear test?

The best time to take a cervical sample is between days ten and twenty of a twenty-eight day cycle.  It should not be taken during menstruation, whilst you are pregnant, within twelve weeks of giving birth or if you have any genital infection.

Is the service completely confidential?

As Doctors we are guided by the General Medical Council Confidentiality guidelines. This sets out the principles of confidentiality and respect for your privacy that all our members of staff are expected to understand and follow. All consultations and data stored about you will remain completely confidential and will not be shared without your consent.

How quickly will my blood test results be available?

Most blood tests can be available within 4-6 hours. There are some tests which take longer to process in the laboratory. Please contact the clinic to confirm the turnaround time for the test you require.

Do I need to be a UK resident to attend the clinic?

No, we are happy to see patients of all Nationalities. You do not need to be a permanent resident in the UK to be seen.

What if I need to cancel my appointment? Is there a charge?

If you need to cancel your appointment, please let us know as soon as possible so we can offer the appointment to another patient. We will be more than happy to reschedule your appointent to a more convenient time and there is no charge for this.

Do I need to fast before blood tests? How long for?

Most blood tests are non-fasting. You only need to fast for glucose (to test for diabetes) and cholesterol. Fasting means nothing to eat or drink (other than water) for eight hours before your test. If you are uncertain, please call the clinic to check whether you need to be fasted before attending for your blood test. If you do need a fasting sample we can arrange to see you early in the day so you can have your bloods taken and then eat or drink.